FAQs

When will my order ship?

• Orders are processed and shipped within 1-3 business days via USPS Ground Advantage or Priority Mail.

Can I track my order?

• Certainly. You will receive a confirmation email containing a tracking number so you can see where your order is all along the route to you.

What is the Return Policy?

• In a nutshell, you will have 60 days to return your purchase for a refund. For a more detailed explanation, check out our Return Policy in the Customer Service Section.

Are there exclusions to the Return Policy?

• All returns are inspected upon receipt. Your return may be declined for one of the following reason:
• Return is outside of the Return Policy
• Item was washed, worn or used
• Item was damaged after delivery
• Item is altered in any way
• Item was returned with holes or other defects
• Item is stained, has a foul odor, such as smoke or item contains pet hair
• Item contains a foul odor

What printing method is used for my shirt?

• Sport Your Gear uses multiple methods when printing our apparel. The specific method will depend per design. We use screen printing, Direct-to-Garment and heat transfers but typically, you will receive a DTG printed garment made on demand and per individual order. This is done to ensure the highest level of quality control and that you are given a brand new item right off the presses...literally.

Why is my school not available?

• Sport Your Gear is increasing our catalog rapidly so check back often if you do not see offerings from your favorite school. Also, feel free to drop us a line and let us know what you are looking for.

Do you offer custom orders?

• In some instances we certainly do. Please reach out to us at support@sportyourgear.com to see if we can work a custom order for you, your business or your family reunion. 

If you have any questions that we have not provided an answer for, please reach out to us at support2sportyourgear.com and we will get back to you ASAP.